Silba IU, Mohammed IJ, Eja-Osang J, Odigbo RA. APPRAISAL OF STRATEGIC CONFLICT MANAGEMENT MECHANISMS AND CUSTOMERS’ COMPLAINTS RESOLUTIONS IN THE NIGERIAN BANKING INDUSTRY . JGPMC [Internet]. 2024 Nov. 14 [cited 2026 Oct. 28];2(1). Available from: https://paro.unicalhostel.net/index.php/jgpmc/article/view/24